I ordered a few baseballs from here and had a small issue with a couple in the order. I called and was answered almost immediately. The gentleman on the other side of the line fixed my problem on the spot and sent out some new baseballs. They came quickly and were perfect. I have to say, it was the best customer service interaction I have dealt with in a very long time. I will be ordering all of my baseballs through you guys from here on out.